Italiano   



Home > Assistance and Claims


Use the below form to file a complaint.

We inform you that reports and / or requests for assistance regarding the Cartafreccia program shall be made in section "assistance to members".
Any reports submitted with the form below will have no further follow.

We inform you that to solve inherent problems online payments turned out well can verify faq or require support dedicated online here .

For help using the wi-fi service on board our trains, please contact the toll free number 800287515 TelecomItalia.

Enter your address information (fill in the fields marked with an asterisk * are required).

Information pursuant to Art. 13 law June 30th, 2003 n. 196

Required personal data

First Name* Last Name*
Email* Email Confirmation*
   

Province
Zip code*
   n.*   


Optional data

Phone number
Mobile number


Declaration of consent

In relation to the information reported in this privacy statement, pursuant to Article 13 of Legislative Decree 196/03: with regard to the processing of personal data for the purpose of communications concerning any issues related to the request:

 I agree   I do not agree

with regard to the use of my e-mail address and phone number for the purpose of communications concerning any issues related to the request:

 I agree